Tobago Terms & Conditions

When booking a stay in Tobago, you will be required to accept our booking terms and conditions, which mirror the booking terms and conditions of our holiday management company Sykes. To download our terms and conditions, please click the link below.

Tobago is not suitable for Under 7s due to factors such as the balconies, glass-fronted furniture and fires, but we welcome well-behaved children over that age. Children are each asked to sign the ‘Kid’s Pledge’. Tobago is a block of flats, and we care about our neighbours’ wellbeing – the kid’s pledge is predominantly to highlight that some behaviours aren’t acceptable in Tobago. Even our kids have had to sign it! To take a look, please click below.

Tobago Kids’ Pledge

Hi Kids

If you’ve been allowed to come and stay in Tobago, you’re very honoured – mostly, kids aren’t allowed! This is because some kids can be pretty careless and disrespectful sometimes with other people’s stuff – but if you can promise to do your best to stick to these rules, you can stay

You might think we’re being mean but we have two important reasons. Tobago is a block of flats, which means that you can sometimes hear noise from other flats – some of our neighbours are lovely people who are retired and elderly, so we care about them, and don’t want noisy, unfriendly people in Tobago.

Tobago is our holiday home – more importantly it is rented out through a holiday company, and they are really strict about the quality of the flat. If too many things got broken or ruined, we would get paid less money, and people wouldn’t want to stay, so we’re trying hard to keep everything in nice condition!

Even our kids have had to sign this pledge, so don’t feel that we’ve chosen you to be especially strict with!

Above all, have fun, and let us know what cool places you find in Bexhill. We still haven’t done everything!

The Rules

  • Please use whispering voices when in the lift and corridors out of respect for our neighbours – and remember to hold doors open and be super polite if you meet people in the building
  • Shoes off inside (the carpet is so squishy you wouldn’t want shoes on anyway!)
  • Absolutely no bouncing on beds or sofas, or climbing over the back of them
  • Eating at the diner table or kitchen table only please
  • If having a drink in the living-room – always use the cups with straws (more fun anyway) and make sure you use the orange coasters to put your drink on
  • No running – the people downstairs can really hear it
  • No shouting and yelling!
  • The front door is really slammy – we’re working on fixing it, but could you try hard to hold it as it closes, not leave it to slam
  • There are some awesome games in the living-room sideboard – they all belong to Isla and Hester, our kids, so please play with them respectfully, tidy them well when you’ve finished and try not to lose any pieces – thanks.
  • Whichever adults you are on holiday with are on holiday too – help them with clearing up!

Signed:

Name:…………………………………………………………………………..

Signature:…………………………………………………………………….

Date:……………………………………………………………………………

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Booking Terms & Conditions

Due to mortgage conditions, health & safety and fire regulations, as well as insurance conditions, we do ask all guests, even friends and family, to accept booking terms and conditions, just as guests booking through our holiday management company Sykes have to. These also detail your rights, and ours.

JAN 2017 Booking Terms & Conditions PDF

Much of what makes Tobago such a nice place to stay is that is it a very well looked after block of flats, with surrounding gardens and amenities. This brings with it responsibilities that we as owners have to ensure our guests understand, so we include other important information about Tobago (such as parking, access, bins etc) in the Welcome Pack you’ll find in Tobago itself. Guests are asked to run through it just to be sure of how everything works! Feel free to read through this before your holiday in Tobago.

Regulations For Lessees and their Guests PDF

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